Delivery Management System enhances a Businesses Delivery Operations by automating and optimizing various aspects of the delivery process. Here are the general steps involved in the process:
Improve the visibility of your Delivery Business by going online and making it accessible to a wider audience. Customers can visit the website to place orders, track deliveries, and access other features, which can help increase brand awareness and attract new customers.
Listing your services online can can make it easier for customers to access your services. They can visit your website or online listing to learn about your services, prices, and availability, and make bookings or purchases directly online
Now create your own Customer Database with RocketFlow Delivery Management System. Our Delivery Management System captures and saves customer details while verifying Customer contact details using inbuilt OTP verification system so you can be ensure that only correct requests and orders are raised to you.
Delivery Management System enables businesses to setup online payment collection which provide a more convenient and user-friendly experience for customers. They can make payments easily and securely from anywhere, at any time, using their preferred payment methods.
Delivery Management System enables your Field Executives to mark there attendance at their designated spaces so you can be assure about Employee Productivity with inbuilt SLAs (Service Level Agreement) so everyone finishes there work within allocated time.
Delivery Management System automatically geo fences the locations such as Business Unit Location so Employees can only punch in using their dedicated work locations. Also, Delivery Management System lets you geo fence the delivery location as well so you can be sure that all the deliveries are precise.
Delivery Management System comes with User Accessibility based logins. Delivery Management System Dashboard gives a clear indication to Admin and Executives about their daily tasks, reminders for their upcoming duties and their performance so employees can stay on top of their works.
Delivery Management System automatically triggers emails and other important notifications at all the major stages in delivery operations. Few Examples of inbuilt notifications are
Delivery Management System enables businesses to give a transparent delivery experience to its customers. Customers gets all the status updates along with Driver details once the delivery is scheduled. Once the Driver starts the delivery the customer gets a tracking URL, using which the customer can see Drivers Live Location along with ETA.
Delivery Management System only enables delivery option for Drivers once they are at Customers location. Another verification step is to enter OTP sent to Customers Registered mobile number before the package can be handed over to customer. This works as an extra precautionary step during final leg of delivery.
Once the package is delivered to Customer, Delivery Management System automatically triggers a feedback email to customer to gather info about their overall experience and ease of usage. System also keeps reminding customer to share their thoughts and if any negative feedback is received then Delivery Management System automatically notifies Customer Relations team about the feedback and internally raises a complaint management task.
Delivery Management System comes with Payout module which enables Businesses to define Executives payouts based on Hours of works, Total Tasks Accomplished, Task SLAs, Distance Travelled and many more important parameters so employee payout can be calculated on the go accurately and also gives Employees insights about their earning and patterns.
Dashboard provides a centralized view of all delivery operations, including real-time status updates on deliveries, driver assignments, and delivery routes. This allows administrators to track delivery progress, identify potential bottlenecks, and quickly address any issues that may arise.
Delivery Management System helps businesses ensure that their drivers and delivery personnel are adhering to their schedules and routes, which can help prevent delays and missed deliveries. It also helps businesses manage payroll and track employee performance.
Delivery Management System allows businesses to manage customer information, such as contact details, order history, and delivery preferences. This enables businesses to provide personalized service and improve customer satisfaction.
Delivery Management System provides Task details against every request which provides a detailed view of each delivery, including the order details, delivery address, customer details, and delivery instructions. This allows drivers to efficiently plan their routes and ensure timely deliveries. Along with this task details also provides a detailed timeline and and forms submitted by Driver and Customers
Live tracking of employees in Delivery Management System allows businesses to monitor the progress of their drivers and delivery personnel in real-time. This enables businesses to optimize routes, respond to delivery delays, and provide accurate delivery estimates to customers.
Delivery Management System helps businesses to manage their inventory levels, monitor stock levels in real-time, and track inventory movement between warehouses and distribution centers. This helps businesses ensure that they have the right products available for delivery and helps prevent stockouts and overstocking.
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Accelerate Your Business Growth with RocketFlow. RocketFlow is the all-in-one solution for entrepreneurs and businesses looking to streamline their operations, increase productivity, and scale faster. Our powerful suite of tools and services will help you take your business to new heights. From automating your workflows to managing your sales and internal operations, RocketFlow has got you covered. Our intuitive platform is easy to use and customizable, so you can tailor it to your specific needs. Join the thousands of businesses who have already transformed their operations with RocketFlow. Sign up now and start blasting off towards success. RocketFlow enables SMEs to build forms and configure processes without coding & get the data directly from the customer into the platform to automate their operations and processes.
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