POD Software Features and Offerings

POD Software for Efficient Logistics Management

How does POD Software (Proof of Delivery or ePOD Software) works?

POD Software or ePOD or Proof of Delivery Software is an electronic verification system/solution that allows the businesses/enterprises to know the real time status of the shipments/products/delivery executives. POD Software helps in keeping all the stakeholders involved - End Customer, Delivery Executives, Delivery Managers, Management team informed whether the products are delivered or not marked for return at the end of the day. Below is the Step by Step Overview of how POD Software by RocketFlow works?

  • Delivery Manager receives orders through a batch file, api, website or CRM entries in the POD Software
  • Depending on the volume of the operations, Delivery Manager either assigns manually or allocates the orders through the POD Software to the Delivery Executives
  • Delivery Executives receives notifications about the packages to be picked from the Delivery hub and the customer information.
  • Delivery Executives follows the order in which the tasks are assigned and starts delivering the orders assigned.
  • End Customers receive notifications through Email/SMS/Push Notifications/WhatsApp Notifications on ETA and can also see in real time the position of the Delivery executives
  • Delivery Executives hands over the product/shipment to the End Customer and records the proof of delivery by capturing images, auto geo tagging location of the handover and takes either an OTP or electronic signature of the End Customer.
  • End Customer has a provision to record the feedback of the overall fulfillment experience with respect to transparency, professionalism shown by Delivery Executive and report in case of any damages

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Get Website for your Business

Get Website to Market your End To End Delivery Operations better.

Get your own customer website with RocketFlow to boost your online presence and see your business grow!

POD Software for Efficient Logistics Management

Receive Authenticate Orders

Verify all the requests and customer queries with in built OTP verification widget in RocketFlow

POD Software for Efficient Logistics Management
Go Paperless! Streamline your Proof of Delivery requirements with RocketFlow
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POD Software Mobile App

Delivery Executive Records POD (Proof of Delivery or Electronic Proof of Delivery) through RocketFlow App

POD Software by RocketFlow allows Delivery Executives to use their Android or iOS Mobile app to record the proof of delivery using esignature, images, video, audio and remarks. Automatically the location of handover is captured using Mobile GPS. Additionally there are provisions to send the OTP to customer which has to be keyed in by Delivery Executive to complete the delivery process.

POD Software for Efficient Logistics Management

Delivery Executive Payout through RocketFlow App

POD Software by RocketFlow allows Delivery Executives to use their Android or iOS Mobile app to record the proof of delivery and Automatically capture the location of handover, distance travelled using Mobile GPS. POD Software by RocketFlow comes up with Wallet functionality for recording the incentives basis the distance travelled or time elapsed or fixed fee per day basis. Delivery Executives gets a real time view of there incentives.

POD Software for Efficient Logistics Management

Delivery Operations Manager Monitors End To End Operations through RocketFlow App

POD Software by RocketFlow allows Delivery Operations Manager to use their Android or iOS Mobile app to monitor end to end Delivery Management Operations. Delivery Operations Manager can oversight the total num of deliveries planned, see in real time the status of the orders, monitor SLAs based on delivery lifecycle. Gets a real time view to address and manage escalations better. Delivery Operations Manager can additionally download reports to monitor performance of the Delivery Executives and report to management on operations related data. Delivery Operations Manager can also keep a tab of End Customer Experience by monitoring the feedback received.

POD Software for Efficient Logistics Management
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POD Software Admin Web Portal

POD Software for Efficient Logistics Management

Receive Orders from Multiple Channels using POD Software by RocketFlow

POD Software by RocketFlow supports receiving orders through Mobile App, API Integration, RocketFlow Auto Generated Website, Client Website, Bulk Upload through Web Admin Portal or manually creating one by one order within the Web Admin Portal. POD Software by RocketFlow gives ultimate flexibility to businesses involved in Pickup and Drop Operations, Logistics Management, Third Party Suppliers or businesses that requires delivery of shipments, consignments or products either single or in bulk.

POD Software for Efficient Logistics Management

All the info you need on a single Screen

RocketFlow Web based Admin Portal enables Managers and Key Stake holders to have all the required information on a single tab. So you can focus on business growth without interruptions

POD Software for Efficient Logistics Management

Every Second Matters for Customer Experience

RocketFlow Logistics solutions make sure that all the actions are timely executed with additional features such as reminder, SLA defined stages and many more. So you deliver the best experience everytime

POD Software for Efficient Logistics Management

Reporting and Analysis in RocketFlow

RocketFlow comes with inbuilt reporting and analytics sections so you can discover the hidden bottlenecks within your processes.

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