Frequently Asked Questions

What is Field Force Management?

Field Force Management, Field Force Automation or Field Service Management or Field Workforce Management, is a strategy to optimize processes and information needed by businesses who deploy their executives on the field.

What are the benefits of a mobile Field Force CRM app?

The most important benefit of a mobile Field Force CRM app is the increased sales force productivity and efficiency. Efficient mapping of processes leads to higher customer satisfaction. Mentioned below are some of the features of the Field Force CRM App: Create and Manage Sales Leads records, track sales funnel and monitor sales leads progressions Lead auto-assignment and provision to manually assign the sales leads Executives can capture meeting minutes, data through web portal or mobile app Provision to share meeting locations and navigate seamlessly to locations Provision to check-in/check-out remotely to measure hours spent

What are some of the best Field Force CRM features?

RocketFlow Field Force Management Software is the best and most effective CRM software for field sales and it offers the following features: Dashboard to track and manage assigned leads Check-in/out with complete geo-tagging Capture data and minutes of meetings on the go Tracking the route taken by the sales executives for optimal planning Provision to map the organization hierarchy Same Rocketflow app supports different user personas based on roles

What is Field Force CRM and why is it important for Small Business?

Field Force CRM or RocketFlow Field Force Management Software is a software application that delivers the functionalities of a CRM on mobile devices. RocketFlow Field Force Management Software is the best mobile CRM app which enables sales, marketing, field staff, technicians and customer service teams to manage customer information in real-time. RocketFlow Field Force Management App is available for both Android and iOS users. RocketFlow Field Force Management Software also supports web based portal for accessing the information in real time.

What is cloud Field Force Mobile CRM?

Field Force Mobile CRM is a cloud-based CRM software app that can be used on mobile devices. Field Force Management Software by RocketFlow is the best Field Force Mobile CRM app which enables sales, marketing, field staff, technicians and customer service teams to manage customer information in real-time. RocketFlow Field Force Tracking Mobile App is available for both Android and iOS users. RocketFlow Field Force Management Software also supports web based portals for accessing the information in real time.

Can I map my organization hierarchy in the RocketFlow Field Force CRM app?

Yes, RocketFlow Field Force CRM app supports mapping organization hierarchy in the platform. Supervisors can access and manage the tasks assigned to their subordinates. Supervisor can also access RocketFlow Field Force Management Software via the same app and gets enhanced features based on their role.

Can I bind my field sales executives to check-in/check-out only while they are at the customer location?

Yes, Field Force Management Software by RocketFlow supports capturing the check in and check out events at predefined locations only. Protects the businesses from executives marking the check in and check out from false locations.

What is Field Force Management Software?

A Field Force Management Software is a software platform that helps to keep track of field force employee's work. Field Force Management Software by RocketFlow aims to provide merchants/businesses to monitor and measure field force executives and provides information on how much time was spent on various tasks, projects, and clients. Field Force Management Software by RocketFlow is specifically designed for small businesses at an affordable pricing to help improve business revenues by ensuring the Field Force Executives are tracked to improve efficiency. Field Force Management Software by RocketFlow comes with a web admin portal for Field Force Supervisors, Field Force Mobile app available in both Android and iOS to manage the field force work. Field Force Management Software by RocketFlow can be used to map business processes and helps you track your end to end business on the go.

What is Field Force Automation in CRM?

Field Force Automation is the automation of the flow of information between the central team and field force executives by digital means like mobile app, mobile web, website and web admin portal. The Field Force executives can record data instantly on the go while they make a field visit thereby eliminating the manual data entry risks and ensure that the business get real time insights into the field operations. It is generally noted that businesses witness 28% increase in their revenues by field force automation. Field Force Automation can be done using RocketFlow which is a Low/No Code platform in which businesses can get their business processes configured through drag and drop workflow designer and automate their business operations near instantly.

How does Field Force Management Software helps you control end to end field operations?

Field Force Management Software by RocketFlow helps you control end to end Field Force Management Operations Add/Manage Field Force Executives Map organization hierarchy for approval business processes and workflows with RocketFlow Field Force Management Software. Bind locations and inventories with Field Force executives Customers or Supervisors can create tasks and assign executives Field Force Executives get Field Force Management Software Mobile App to accept tasks, navigate to the field location, capture data points and get the work done Supervisors get a Field Force Management App to get a 360 Degree View of tasks based on the SLAs and priority Management Team gets a Field Force Management Web Admin Portal to get an end to end view of the entire field operations Management Team can download and schedule reports, gain insights to take informed decisions.

What is the best field force management software?

Field Force Management Software by RocketFlow is one of the best offerings available with rich features offered at a competitive price and excellent product support. Field Force Management Software by RocketFlow helps you get an end to end control on your field operations. Drop an email to sales@rocketflyer.in in case of any queries or getting a demo of the product offerings.

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