What Is a Digital Workflow?

A digital workflow is the automation of a company's business processes and the internal steps needed to get the business fulfilled. Digital workflows streamline the business processes for efficiency and productivity, business owners get a real time insight into the process based on stages, measure progress, and keep track of tasks based on their SLAs for compliance and audit purposes.

A Digital workflow is combination of data and business rules moving between different users or group of users that drives any business operations.
Digital workflows aims at automation of repeatable tasks. It can be as simple as using emails or excel sheets instead of traditional pen and paper approach or may be as complex as complete automation of a business process from sourcing to fulfillment. Documents and Data Inputs at every process stage can be tracked in the process life cycle and can be routed to different departments, organizations depending on the pre configured business rules. The output of the digital workflow should be predictable and measurable is one of the most important requirement.
Digitization of a business process provides companies with an edge over there competition which makes digital workflows the go-to-way in today's world.

What are the Key Benefits of Digital Workflow?

 

  • Enabling Organizations to go paperless:This not only helps environment but also enables auditing of the data, maintaining digital footprint of the data for cross referencing and fetching real time business insights and analytics from the data.
  • Measurable and Consistent Outcomes:Digital Workflows ensures different businesses generates predictable, measurable and consistent business outcomes which are hard to get when we use manual mechanisms to address a business operation.
  • Manual Processes are error prone:When there are manual processes followed it is prone to human errors. Digital workflows helps eliminate the chances of human errors to the degree of automation done of the business operations. For example, if a user onboarding process involves entering information into an excel sheet or a ERP software manually, the process once automated ensures the system does the data uploading, validation and reporting; thereby eliminating the possibilities of human error.
  • Real time view and better tracking of SLAs:You can improve what you can see and measure.

 

What key functions can Digital Workflows perform?

Routing Data Captured to Respective Users and Groups
Data routing is one of the most important function of a Digital Workflow. If we are not able to track the data captured or documents used in fulfilling a business process, it may create many issues for a company.

  • Opportunity Loss
  • Missing Deadlines and compliances adherence
  • Delay in delivery of products and services offered
  • Delay in Procurement, Expiry of Products which may directly affect revenues
  • Reputational Risks

 

Digital workflow provides a systematic way to follow the data and documents traversing within an organization and users. You can take actions on what you can see and measure. Real time insights is what digital workflow ensures thereby making the whole business operations predictable. Users can follow SLAs, notifications can be triggered on work item passing a certain business stage, automatic notifications and reminders, fetching real time reports of current status is what comes along with Digital Workflows.

Monitor Tasks and Reporting
Digital workflow processes let supervisors closely monitor and audit critical events. Task timelines is what can be monitored for different actions done on a task by users or group of users. Task monitoring becomes extremely critical in a organization operating from different geographies and have organizational hierarchy. Supervisors can control which tasks are lagging and can take swift actions to control the slippages. Business owners can identify which stage of the business process is time consuming and acting as a bottleneck due to resource constraints or productivity issues. The timely insights make it easy for businesses to take decisions.

Streamlining Approvals
In a complex or distributed organization hierarchy manier times getting timely approvals is the biggest challenge. Digital workflows can streamline the issues with multiple approvals and can give a consolidated view to decision makers on approvers of previous stages and view their comments and feedback in real time.

How to implement Digital Workflow Automation?

No matter how complex the digital transformation journey sounds at first but the benefits it is going to yield makes it a first choice for Business Owners in modern times.
Digital workflow can be automated with a simple and easy to use business process management tool.
Rocketflow is an extremely easy to use and simple platform which can help ease the Digital Workflow automation journey using the preconfigured workflow templates and its simple data form builder to capture data at different business stages.
Common process related to procurement, sales, HR, finance operations can be easily automated. Companies already running digital workflows can also benefit from the addition of business process management tools, as platforms like Rocketflow comes with pre integration with notification systems, payment gateways, different platforms with real time analytics and data insights into complex business processes.

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Inventory Management Workflow
Frequently Asked Questions
What is Rocketflow?

Rocketflow is a new age Low/No Code Enterprise SAAS Platform that helps businesses go digital within minutes.
RocketFlow is your Digital COO to manage and supervise your operational needs.
An innovative business process management platform to help you GO DIGITAL. Rocketflow helps you map your business processes in real time through a drag and drop workflow designer. Allows you to capture data through mobile app at different stages of your business, lets your customer and team perform business operations in real time ensuring transparency and efficiency. Rocketflow lets you manage your customers, teams, inventory, processes and data in real time through a click of a button. Users can download reports and view the progressions over a dashboard.

Who can use RocketFlow?

RocketFlow can be used by merchants/businesses who wants to digitize their business process to increase Sales revenue, create more transparency within the teams to maximize business productivity. RocketFlow can be used by One Per Company to big enterprise in order to go digital without investing much into building the technology platform.

What all does RocketFlow Offers?

Using RocketFlow businesses/merchants can get fully configurable website ready within minutes. The website can be used to promote to the customers in order to get the orders/bookings/service requests in digital mode. RocketFlow also creates a web admin portal to manage the orders/bookings/service requests and assign it to users/executives for fulfillment.

How much time does it take to automate the business process in RocketFlow?

Rocketflow lets you use a predefined business management process which can be customized to your unique needs. It takes less than a minute to register on the platform and start using Rocketflow."Start your free trial" or "Plan a Demo", In case you have custom requirements or would like to change the way workflows are configured. Please write to us at sales@rocketflyer.in and our Sales and Product team would be happy to assist. You may also raise your query via filling this form at https://rocketflow.in/#contact_us

What are the common business workflows which are automated using RocketFlow?

RocketFlow comes up with more than 40+ pre-configured business workflows to help businesses focus on their core area of work.
Commonly used business processes are listed below:

  • People and Service Related Workflows
    • Task Assignment Process
    • Lead Management Process
    • Service Management
    • Order Management
    • HR Related workflows for hiring, exit, allocation
    • Customer Feedback
  • Inventory Related WorkFlows
    • Inventory IN/OUT
    • Report Damage
    • Warehouse Operations Management
  • Finance Related Workflows
    • Purchase Order
    • Sales Order
    • Invoice
    • Billing
    • Payment Collections
    • Revenue Management
  • Service Management
    • Service Request Management
    • Incident Management
    • Operations Management

Does RocketFlow requires users to give their Credit/Debit Card details while signing up?

No. RocketFlow allows for 10 Days free trial and doesn't require you to sign up with Debit Card or Credit Card. No Software is required to be installed. It is a complete SAAS based Enterprise Business Process Management Platform which is deployed over cloud.

Is my data secured on RocketFlow?

RocketFlow uses state of the art security frameworks, standards and infrastructure in order to protect your data. Your data is encrypted over the network and while in transit.

How do I create an account in RocketFlow?

Select your business requirement, Choose a plan to subscribe , Sign-up and start using RocketFlow.

Can I create different user roles in the system?

Yes, RocketFlow comes up with a highly configurable user management system which can be used to configure and map your organization hierarchy. Businesses can run approval based workflows once the hierarchy is configured within RocketFlow.

How can I define user hierarchy in the system?

RocketFlow helps you define a manager for a group of users by creating a team of the users in the system.

What are the different payment options available?

RocketFlow currently supports Monthly and Annual Payment options. If you have more than 200 Users please contact sales@rocketflyer.in and we have custom payment options available.

Are there customization options available in RocketFlow?

Yes, rocketflow can map your business process and use case. To know more connect with our sales team at https://rocketflow.in/#contact_us

Are preconfigured business process options available in RocketFlow?

Yes, RocketFlow offers preconfigured processes mapped with many pre-existing use cases to choose from
Some of the commonly addressed use cases are detailed below:

  • CRM
  • Human Resource Management
  • Fleet Management
  • Constructions & Excavation
  • Field Force
  • Finance Process
  • Logistics Management
  • Inventory Management
  • Ecommerce
  • Healthcare
  • Waste & Sustainability
  • Process Management

Does RocketFlow offers customized process implementation for internal processes too?

RocketFlow can be configured for any organization's entire network of interconnected processes under custom request. For more information, please contact our sales team at https://rocketflow.in/#contact_us

Is RocketFlow GST Compatible?

Yes RocketFlow is GST Compliant. Rflow comes with in-built GST & EWay Bill integration with nearly 30 different use cases to cover all GST business process needs. For more information, please contact our sales team at https://rocketflow.in/#contact_us

Is RocketFlow Tally Compatible?

Yes. RocketFlow is pre integrated with financial systems like Tally and can be used to automate your Financial, Operational, Inventory related use cases. RocketFlow is also integrated with QuickBooks by Intuit. For more information, please contact our sales team at https://rocketflow.in/#contact_us

How many different customer channels are supported by RocketFlow?

RocketFlow is an Omni Channel platform which gives you a website and mobile site instantly. Your executives and internal teams gets Android (Android App link goes here) and iOS (ios link here) apps along with a web portal for all your administrative needs.

Can RocketFlow be integrated with our internal CRM or ERP?

Yes, RocketFlow is pre-integrated with well known platforms for SMS, Email, Push Notifications, Financial System Integrations. RocketFlow comes up with 50+ integrations with external Systems. For more information, please contact our sales team at https://rocketflow.in/#contact_us

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